Order Process – How to Buy Wholesale from China and Ship Internationally

At Beihai Astanda E-Commerce Co., Ltd., we specialize in helping businesses worldwide source high-quality wholesale products from China and ship them directly to their doorstep. Our streamlined order process ensures efficiency, transparency, and reliability at every stage—from product selection to final delivery. Below, we outline the step-by-step journey of placing an order with us.

Step 1: Submit Your Inquiry

The first step in working with us is to submit a product inquiry. Whether you already have a specific product in mind or need assistance finding the right supplier, we are here to help.

• Product Details: Provide as much information as possible, including product specifications, quantity requirements, quality standards, and any certifications needed (e.g., CE, FDA, RoHS).

• Custom Requests: If you need customized products (private labeling, OEM/ODM services), let us know your requirements (logo, packaging, materials, etc.).

• Target Budget: Sharing your budget helps us negotiate the best possible price with suppliers.

Once we receive your inquiry, our sourcing team will review it and begin identifying suitable suppliers from our trusted network.

Step 2: Receive a Quotation & Supplier Verification

After evaluating your request, we will send you a detailed quotation within 1–2 business days (depending on product complexity). The quotation includes:

• Product Price: Wholesale unit price based on your order quantity (MOQ may apply).

• Shipping Costs: Estimated freight charges (air, sea, or express courier) to your destination.

• Total Landed Cost: A breakdown of all expenses (product cost, shipping, customs duties if applicable).

Supplier Verification & Quality Assurance

Before finalizing the quote, we conduct supplier due diligence to ensure reliability:

• Factory Audit: We verify the manufacturer’s business license, production capacity, and export experience.

• Sample Evaluation: If requested, we can arrange product samples for your approval before bulk ordering.

• Quality Control Agreements: We confirm that the supplier meets your quality standards.

Step 3: Confirm Order & Make Payment

Once you approve the quotation, we proceed with order confirmation and payment.

Purchase Agreement

We provide a Proforma Invoice (PI) or Sales Contract outlining:

• Product specifications

• Pricing and payment terms

• Delivery timeline

• Inspection and warranty policies

Payment Methods

We accept secure payment options, including:

• Bank Transfer (T/T) – Preferred for large orders (we provide our company bank details).

• PayPal/Alibaba Trade Assurance – For smaller transactions with buyer protection.

• Letter of Credit (L/C) – Available for high-value orders upon request.

Note: Full payment or a deposit (typically 30–50%) is required before production begins.

Step 4: Production & Quality Inspection

After payment confirmation, we monitor production closely to ensure deadlines and quality standards are met.

Production Timeline

• Standard Products: 7–15 days (depending on supplier stock).

• Customized Orders: 15–30 days (may vary based on complexity).

Quality Control (QC) Checks

Before shipment, we conduct strict quality inspections:

• Pre-Production Check: Verify materials and production plans.

• During Production: Random checks to monitor progress.

• Pre-Shipment Inspection: A final AQL (Acceptable Quality Level) check to confirm product conformity.

You will receive QC reports with photos/videos for transparency. If defects are found, we arrange replacements or rework before shipping.

Step 5: Shipping & Logistics

Once products pass inspection, we handle packing, export documentation, and logistics.

Shipping Options

• Air Freight: Fast (5–10 days) but higher cost (ideal for urgent orders).

• Sea Freight: Economical (20–45 days) for large shipments (FCL/LCL).

• Express Courier (DHL/UPS/FedEx): Best for small parcels (3–7 days).

Customs & Export Documentation

We prepare all necessary export papers, including:

• Commercial Invoice

• Packing List

• Bill of Lading (B/L) or Air Waybill (AWB)

• Certificate of Origin (if required)

For smooth customs clearance in your country, we recommend checking import regulations beforehand.

Step 6: Delivery & After-Sales Support

Tracking Your Shipment

You will receive tracking details once goods are dispatched. We monitor transit and alert you of any delays.

Receiving Your Order

Upon arrival, inspect goods promptly. If there are issues (damage, missing items), notify us within 7 days with evidence (photos/videos) for resolution.

After-Sales Service

We offer:

• Warranty Claims: Assistance with defective products (subject to supplier policies).

• Reorder Discounts: Loyalty benefits for returning customers.

• Continuous Support: Ongoing sourcing assistance for future orders.

Why Choose Our Order Process?

1. End-to-End Management – We handle everything from sourcing to delivery.

2. Transparent Pricing – No hidden fees; all costs are outlined upfront.

3. Quality Guarantee – Rigorous inspections minimize risks.

4. Reliable Shipping – Partnerships with trusted freight forwarders.

5. Dedicated Support – A single point of contact throughout the process.

Ready to Place an Order?

If you’re looking for a stress-free way to import wholesale goods from China, Beihai Astanda E-Commerce Co., Ltd. is your trusted partner. Our proven order process ensures efficiency, cost savings, and peace of mind.

Next Steps:

• Send us your product requirements.

• Receive a competitive quote within 24–48 hours.

• Let us manage the rest while you focus on growing your business.